If payment didnt pass through
If your online payment did not pass through successfully, please check the following items:
1. Whether the card is supported by our system. Greenbaseonline.com now mainly accepts Visa card, Master card, and American Express.
2. Whether your card information was filled correctly and completely, such as the card number, valid period, CNV number, and so on.
3. Whether the function of international payment of your card has been activated. Usually you could call the issuing bank to activate it.
4. Whether it is because your payment limit is too low. If it is so, please call the issuing bank to expand the limit.
If it is not because of the listed problems, please feel free to send message to our email and we will offer another payment methods to help you finish your order.