Complaints and suggestions
In order to improve our service quality, customers' supervisions and comments are very welcome and precious. Greenbaseonline.com strongly believes that we can only meet customers' needs of products and services in terms of putting customer's needs in the first place and promoting self innovation and development.
Therefore, we set up a special department for customers' complaints and suggestions. We sincerely read every letter or listen to every call; we take every complaint seriously to guarantee and protect customers' rights and interest; we study every suggestion and give a rapid response.